bbg88 Privacy Policy
We take your privacy seriously. This policy explains exactly what data bbg88 collects, why we collect it, how it is stored, and what rights you have over your personal information.
Introduction
Last updated: January 2026This Privacy Policy ("Policy") describes how bbg88 ("Platform", "we", "us", "our") collects, uses, stores, and discloses personal data about individuals ("Player", "User", "you") who access or use the bbg88 website at bbg88.org and all associated services. This Policy forms part of the bbg88 Terms and Conditions and should be read alongside them.
By registering an account on bbg88 or by continuing to use the platform after this Policy has been published, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the bbg88 platform.
bbg88 is committed to protecting your privacy and handling your personal data with care, transparency, and respect. We collect only the data that is necessary to operate the platform, verify your identity, process your transactions, and comply with applicable legal requirements. We do not sell your data to advertisers or unrelated third parties.
Your Privacy at a Glance
Six core principles that guide how bbg88 handles your personal data.
1. Information We Collect
bbg88 collects personal data across three broad categories: information you provide directly, information generated by your use of the platform, and information received from third-party service providers that we work with to operate the platform.
Information You Provide Directly
- Registration data: your name, date of birth, mobile number, and any other fields completed during account creation.
- KYC verification documents: a copy or photograph of your National ID Card (NID) — front and back — submitted through the account verification section.
- Support communications: any messages, emails, or chat transcripts you send to the bbg88 support team, along with metadata such as timestamps and your account reference number.
- Voluntary preference data: language preferences, notification settings, and any profile information you choose to add beyond the mandatory fields.
Information Generated by Your Use of the Platform
- Transaction records: deposit amounts, withdrawal amounts, payment methods used, transaction reference numbers, dates and times of all financial activity on your account.
- Gaming activity: game history, wager amounts, win and loss records, session duration, and bonus usage logs.
- Technical data: IP address, device type, operating system, browser type and version, time zone, and session identifiers.
Information Received from Third Parties
- Payment provider data: transaction status, confirmation references, and account holder name verification signals returned by bKash, Nagad, Rocket, Upay, and bank partners when processing deposits and withdrawals.
- Fraud and compliance screening data: results from automated identity and fraud screening services used during account registration and KYC verification.
- Referral data: if you arrived at bbg88 via an affiliate or referral link, we may receive the referring partner's identifier so we can attribute your registration correctly. The referral partner does not receive your personal data in return.
2. How We Use Your Information
The table below summarises the primary purposes for which bbg88 uses personal data, together with the data types involved in each purpose.
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, mobile number, date of birth |
| Identity verification (KYC) | NID document images, name, date of birth, payment account holder name |
| Payment processing and fraud prevention | Transaction records, IP address, device data, payment provider signals |
| Customer support | Support communications, account history, transaction records |
| Responsible gaming monitoring | Gaming activity logs, session duration, deposit and wagering history |
3. Legal Basis for Processing
bbg88 processes personal data only where there is a valid legal basis to do so. The bases on which we rely are as follows:
- Contractual necessity — processing that is necessary to perform the contract between you and bbg88, including account creation, transaction processing, and KYC verification.
- Legitimate interests — processing that serves the legitimate business interests of bbg88, including fraud prevention, platform security, abuse detection, and service improvement, where those interests are not overridden by your rights.
- Consent — processing that relies on your freely given, specific, and informed consent, such as sending you promotional emails and push notifications. You may withdraw consent at any time.
- Legal obligation — processing that is required for bbg88 to comply with applicable legal requirements, including record-keeping obligations, anti-money laundering checks, and responses to lawful requests from competent authorities.
4. Sharing Your Information
bbg88 does not sell, rent, or trade your personal data. We share personal data only with the following categories of recipient, and only to the extent necessary for each stated purpose:
- Payment service providers (bKash, Nagad, Rocket, Upay, and bank partners) — to process your deposits and withdrawals. These providers receive only the transaction data and account-holder name verification data required to complete the payment. They are bound by their own data protection obligations.
- Identity verification and fraud screening services — to verify your identity during KYC and to detect fraudulent activity. These services receive only the data required to perform the specific verification task.
- Technology and platform infrastructure providers — hosting, database, and content delivery providers that store and transmit platform data on our behalf. All such providers are required to maintain data security standards equivalent to those applied by bbg88.
- Law enforcement and regulatory authorities — where bbg88 is required by law, court order, or lawful request from a competent authority to disclose personal data. bbg88 will, where legally permissible, notify you before complying with such a request.
Any third party to whom we disclose data is contractually obligated to use that data solely for the purpose for which it was disclosed, to maintain appropriate security, and not to further disclose it without our authorisation. bbg88 remains responsible for the security of your data at all times.
5. Cookies and Tracking Technologies
bbg88 uses cookies and similar tracking technologies on its website. A cookie is a small text file stored on your device when you visit a website. We use cookies to ensure the website functions correctly, to remember your session and preferences, and to understand how the platform is being used so we can improve it.
The types of cookies used on bbg88 are:
- Essential cookies — required for the website to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
- Analytics cookies — used to understand aggregate user behaviour on the platform, such as which pages are visited most often and how long sessions typically last. This data is processed in aggregate and is not linked to individual user profiles.
- Preference cookies — used to remember your stated preferences such as language setting and notification choices, so you do not need to set them again on each visit.
You can control cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in and using the platform. bbg88 does not use third-party advertising cookies, retargeting cookies, or any cookie technology that tracks your activity across other websites.
6. Data Retention
bbg88 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following general retention periods apply: account data and gaming records are retained for the duration of your account plus a minimum of five years after account closure; KYC documents are retained for a minimum of five years from the date of submission; transaction records are retained for a minimum of five years from the date of the transaction; support communications are retained for two years from the date of the last message in the conversation thread.
When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked back to you. Where data has been anonymised, it may be retained indefinitely for aggregate statistical analysis without constituting personal data under applicable law.
If you request deletion of your account and all associated personal data, bbg88 will action that request within 30 days subject to any legal obligation that requires us to retain specific data for a longer period. In such cases, we will inform you which data must be retained and for how long, and that data will be isolated from active processing until the retention obligation expires.
7. Your Rights Over Your Personal Data
bbg88 respects your rights over the personal data we hold about you. You may exercise any of the following rights at any time by contacting support via the email address in the footer of this website:
- Right of access — request a copy of all personal data bbg88 holds about you. We will provide this within 30 days of receiving your request.
- Right to rectification — request correction of any personal data that is inaccurate or incomplete. We will act on verified correction requests within 14 days.
- Right to erasure — request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw the consent on which processing was based. This right is subject to legal retention obligations.
- Right to restriction — request that we restrict processing of your data while a correction or objection request is being evaluated, or where processing is unlawful but you prefer restriction over deletion.
- Right to data portability — request that we provide your personal data in a structured, machine-readable format so you can transfer it to another service provider.
- Right to object — object to processing that is based on legitimate interests. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests or the processing is needed for legal claims.
bbg88 will acknowledge all rights requests within 5 business days. Where a request requires more time to fulfil, we will notify you within that window and provide a revised completion date. We will never charge a fee for processing a rights request unless the request is manifestly unfounded or repetitive, in which case we will inform you of any applicable fee before proceeding.
8. Security Measures
bbg88 implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest including KYC documents, access controls that limit which staff members can access personal data and under what conditions, regular security reviews of platform infrastructure, and automated monitoring for unusual login or transaction patterns that may indicate account compromise.
No method of transmission over the internet and no method of electronic storage is completely secure. While bbg88 applies commercially reasonable security standards, we cannot guarantee absolute security against all threats. In the event of a data breach that is likely to result in risk to your rights and freedoms, bbg88 will notify you promptly with details of what data was affected, what steps we have taken to contain the breach, and what steps you can take to protect yourself.
9. Marketing Communications
With your consent at the point of registration or via your account notification settings, bbg88 may send you promotional communications about new games, bonuses, seasonal offers, and platform updates. These communications may be sent via SMS to your registered mobile number and via email to your registered email address. bbg88 will never send unsolicited marketing to you without your prior consent.
You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, by replying STOP to any marketing SMS, or by updating your notification preferences in your account settings. Opting out of marketing communications does not affect transactional messages such as deposit confirmations, withdrawal notifications, and KYC status updates — these are service communications and will continue regardless of your marketing preference.
10. Changes to This Policy and How to Contact Us
bbg88 reviews this Privacy Policy periodically and updates it when necessary to reflect changes in our data practices, changes in the services we offer, or changes in applicable law. When we make a material change to this Policy, we will display a prominent notice on the platform for a period of at least 14 days before the change takes effect, giving you the opportunity to review the updated Policy before it applies to you. The date at the top of this Policy indicates when it was last updated.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data bbg88 holds about you, please contact the bbg88 privacy team by sending an email to the address displayed in the footer of this website. Please include your registered username and a clear description of your query or request. We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6).
Your privacy matters to us. bbg88 will never ask you for your password via email or chat. If you receive a communication claiming to be from bbg88 that asks for your password, card number, or NID document outside of the normal account verification flow, do not respond — report it to the support team immediately using the email address in the footer.